Privacy Policy for MetaMindERP
Effective Date: 2024/11/04
Metamind Digital Pvt. Ltd. ("we," "us," or "our") respects your privacy and is committed to protecting the personal information you share with us when using our ERP software, MetaMindERP, designed for school management systems. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information.
1. Information We Collect
a. Personal Information
We may collect personal information, including but not limited to:
- School name, address, and contact details
- Administrative staff information (e.g., names, roles, and contact information)
- Student and parent details (e.g., names, addresses, phone numbers, email addresses, and academic records)
- Teacher profiles (e.g., names, qualifications, and schedules)
b. Usage Data
We may automatically collect information about your use of MetaMindERP, including:
- Log data (e.g., IP addresses, access times, browser types)
- Usage statistics and analytics
c. Financial Information
If payment processing is integrated, we may collect billing details such as transaction history or payment methods via secure third-party payment gateways.
2. How We Use Information
We use the information collected for the following purposes:
- To provide, maintain, and improve the functionality of MetaMindERP
- To manage user accounts and facilitate communication
- To generate academic reports and manage school operations efficiently
- To ensure system security and prevent unauthorized access
- To respond to customer inquiries and provide technical support
- To comply with legal obligations
3. Data Sharing and Disclosure
We do not sell or rent your information to third parties. However, we may share information with:
- Service Providers: To assist with hosting, analytics, or technical support.
- Legal Authorities: When required to comply with applicable laws or respond to legal processes.
- Authorized School Personnel: To ensure proper management and reporting within the ERP system.
4. Data Retention
We retain personal information for as long as necessary to fulfill the purposes outlined in this policy unless a longer retention period is required by law. Upon termination of service, we will securely delete or anonymize the data.
5. Data Security
We implement appropriate technical and organizational measures to protect personal information against unauthorized access, alteration, disclosure, or destruction. These include:
- Encryption of sensitive data
- Regular security audits
- Secure authentication protocols
6. User Rights
You have the right to:
- Access, correct, or update your personal information
- Request deletion of data (subject to legal or contractual limitations)
- Opt-out of non-essential data collection practices
- Raise concerns about data handling practices by contacting us
7. Cookies and Tracking Technologies
MetaMindERP may use cookies or similar technologies to enhance user experience. These help us analyze usage patterns and improve system functionality. You can manage cookie preferences through your browser settings.
8. Third-Party Integrations
MetaMindERP may integrate with third-party tools or services (e.g., payment gateways, communication platforms). We are not responsible for the privacy practices of these third parties, and we recommend reviewing their privacy policies.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Significant changes will be communicated via email or through MetaMindERP. The "Effective Date" will indicate the latest revision.
Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy, please contact us:
Metamind Digital Pvt. Ltd.
Email: [email protected]
Phone: 9847899121 / 9864331188
Address: Ghorahi-15, Dang
Thank you for trusting MetaMindERP for your school management needs.